Frequently Asked Questions
WHERE ARE YOU LOCATED?
We are based in Quezon City, Metro Manila, Philippines.
DO I NEED TO CONSUME MY GRAZE BOX/PLATTER IMMEDIATELY?
As we want you to have the best experience possible, we strongly recommend consuming your graze box/platter immediately. However, if you are not able to consume immediately, please keep refrigerated until ready to be enjoyed. NOTE: Crackers may lose their crunch.
HOW LONG IS THE SHELF LIFE OF YOUR PRODUCTS?
This information can be found in our product descriptions.
HOW DO I ORDER?
Please feel free to browse and place your order through our website.
WHAT IS YOUR LEAD TIME?
Kindly place your orders at least two days in advance to allow us to source properly and ensure the freshest quality of your order. For 10 boxes or more, please let us know at least a week in advance.
DO YOU ACCOMMODATE SAME DAY ORDERS?
We may accommodate same day orders depending on the availability of the product. Please send us a message on our Facebook/Instagram accounts and we'll see what we can do!
DO YOU DELIVER?
We deliver our products through available same day third party couriers. As our products are made fresh everyday, we cannot send our products through overnight delivery services. You can also opt for personal pick up.
WHERE DO YOU DELIVER?
Metro Manila and some parts of Bulacan, Rizal, and Cavite.
HOW MUCH IS THE DELIVERY FEE?
Delivery fee depends on the third party couriers' rates and should be settled by the customer.